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TERMS & CONDITIONS

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Last updated: [DD Month YYYY]

These Terms & Conditions (“Terms”) govern your use of [website domain] (the “Website”), operated by [Company Name] (“we”, “us”, “our”). By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

1) Company information

  • Company: [Company Name]

  • Registered address: [Address]

  • Principal place of business: [Address] (if different)

  • Email: [contact@company.com]

  • Phone: [Phone]

  • Company number: [Number] (if applicable)

2) Website use

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that breaches applicable laws or regulations

  • Attempt to gain unauthorised access to the Website, servers, or data

  • Introduce viruses, malware, or any other harmful code

  • Interfere with or disrupt the Website or its security features

  • Use the Website to send spam or unsolicited communications

  • Copy, reproduce, or exploit any part of the Website except as permitted by law or these Terms

3) Information on this Website (no advice)

The content on this Website is provided for general information only and does not constitute professional advice (legal, financial, medical, or otherwise). You should obtain professional advice before taking any action based on the Website content.

4) Services and enquiries

Any information provided about our services is for general guidance only and may change. Submitting a contact form, starting a live chat, or requesting a quote does not create a contract. A binding agreement will only be formed when agreed in writing (for example, a signed proposal, statement of work, or written confirmation).

5) Newsletter

If you subscribe to our newsletter, we will send you marketing communications in line with our Privacy Policy. You can unsubscribe at any time using the link in our emails.

6) Live chat

We may offer live chat for convenience and support. We may keep records of chat conversations for quality, training, and support purposes in accordance with our Privacy Policy.

7) Intellectual property

Unless otherwise stated, we own (or license) all rights in the Website and its content, including text, graphics, logos, images, and code.

You may view, download, and print pages from the Website for your personal or internal business use only. You must not, without our written permission:

  • Republish or redistribute Website content

  • Sell, rent, or sub-license Website material

  • Reproduce, duplicate, copy, or otherwise exploit content for commercial purposes

  • Use our trademarks or branding without permission

8) User submissions

If you submit information via forms or live chat, you confirm that you have the right to share it and that it is accurate to the best of your knowledge. Please do not submit confidential or sensitive information unless necessary and appropriate.

9) Third-party links and tools

The Website may include links to third-party websites or use third-party tools (for example, analytics or live chat). We do not control third-party websites and are not responsible for their content, policies, or availability. Your use of third-party services may be governed by their own terms.

10) Availability and changes

We may update, suspend, or withdraw the Website (or any part of it) at any time without notice. We do not guarantee that the Website will always be available or uninterrupted.

11) Disclaimer

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, representations, and conditions relating to the Website and its use.

12) Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

Subject to the above, we will not be liable for any loss or damage arising from your use of (or inability to use) the Website, including (without limitation) indirect or consequential loss, loss of profits, revenue, business, data, or goodwill.

13) Privacy

Our collection and use of personal data is described in our Privacy Policy: [Privacy Policy URL].

14) Cookies

We use cookies and similar technologies. For more information, please see our Cookie Policy: [Cookie Policy URL].

15) Governing law and jurisdiction

These Terms are governed by the laws of [England and Wales / Scotland / Northern Ireland]. The courts of [England and Wales / Scotland / Northern Ireland] will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Website.

16) Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date.

17) Contact

If you have any questions about these Terms, contact us at [contact@company.com].